When booking with us you have to agreed that you have read and understand Our Policies. Please read everything we send you. Emails have the Parking information you will need. And remember park is complementary and you park at your own risk.
Must be 21 years of age ~ No Children ~ Rooms are Double Occupancy only ~ No more than 2 people per room ~ No smoking/Vapor inside ~ No Candles ~ No Parties ~ No food can be brought into the inn (including pizza deliveries) ~ No Pets*. (*ADA Qualified service dogs allowed as required by law.) Note: Florida has a 'Fake service dog law' Those who are caught misrepresenting their animal may face a $500 fine and up to 60 days in jail.
Dear Ladies, Please use the makeup removers that are provided as an amenity for your stay. We are unable to remove makeup from our quality white bath linens. So there will be a $25 charge for each linen used to remove makeup. If you need additional makeup removers, please don't hesitate to ask. Also, a $25 site-fee is charged for each vendor (hair, makeup, etc) who comes to the inn for you.
Cancellation Policy & Fees:
If your travel plans change and you must cancel your reservation, please call us right away. Prior to 7 days before arrival: Cancellation fee is $75 per room-night Less than 7 days of arrival: No fee but, you must take responsibility for the cost of your entire reservation.
Cancellation Policy & Fees for Large Groups (4 or more rooms):
Prior to 21 days before arrival: Cancellation fee is $75 per room-night Less than 21 days before arrival: No fee but, you must take responsibility for the cost of your entire reservation. *If we can re-book the room(s) night(s) a partial refund less cancellation fees will be made.
Payment: We accept a valid Visa or MasterCard to hold a reservation. Your credit card will be charged 7 days prior to your arrival when you take responsibility for the cost of your entire reservation. We only accept Gift Certificates that are purchased from Hemingway House B&B. We do not participate in any gift card program, including bedandbreakfast.com's.
Check-in: 3:00 PM to 6:00 PM.
Arriving early? Your room will be ready after 3:00 (we call if it's ready early) but, your parking may be ready around 12 noon. So get parked in your assigned spot (Read parking information section) and go have some fun. We will see you after 3:00 to check-in.
Arriving later? You must call to arrange a late check-in with the Innkeeper, and know that off-site parking may not be assured late into the evening.
Front desk is open: 10:00AM to 5:00PM
Quiet-time: We reserve 8:00 PM– 7:00 AM as quiet time at the inn. Please be considerate and keep noise to a minimum during this time.
Large groups (4 or more rooms) Policy & Fees:
-No food can be brought into the inn, including pizza deliveries
-No parties and no non-registered guests allowed
-We reserve 8:00 pm – 7:00 am as quiet time at the inn
Additional Cleaning: Any additional cleaning beyond normal housekeeping (such as but not limited to wine, make-up, blood, personal stains, food & beverage clean-up) will be billed a minimum charge of $75.00 plus any additional costs as necessary.
COVID-19 Requirements: Since we don't know what will be the situation when you visit, we have included these links that will answer your questions now, and in the future.
Official Government proclamations:
State of Florida Updates: www.flgov.com/2020-executive-orders/
St. Johns County Updates: www.co.st-johns.fl.us/coronavirus/closures.aspx
City of St. Augustine Updates: www.citystaug.com/812/Coronavirus-COVID-19
Attraction, Sites, restaurants, Open/Closed list: